Returns & Exchanges
At Threads, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you can shop with complete confidence.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn garments with original tags attached into the original shipping bag or a sturdy box of your choice.
- 3.Attach the Label
Download and print the prepaid shipping label from our portal and securely tape it to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.